Last updated: 21 May 2026

Dr Chalita le Roux (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.chalitaleroux.co.za or contact our practice.

This policy is aligned with the Protection of Personal Information Act (POPIA) of South Africa.

1. Who We Are

Dr Chalita le Roux is a dental and facial aesthetics practice based in Johannesburg, South Africa.

Practice details:
Unit 2, Amorosa Office Park
Corner of Doreen Road and Lawrence Road
Amorosa, Johannesburg, 2040
Email: info@drchalitaleroux.co.za
Phone: 011 568 8285

2. Personal Information We Collect

We may collect the following personal information when you interact with our website or contact us:

  • Name and surname
  • Email address
  • Phone number
  • Information submitted via contact or appointment request forms
  • IP address and browser information
  • Any information you voluntarily provide in messages or enquiries

We do not collect sensitive medical information through this website.

3. How We Use Your Information

Your information may be used to:

  • Respond to enquiries and appointment requests
  • Contact you regarding your enquiry or treatment
  • Improve our website and services
  • Maintain internal records
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

4. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve user experience and analyse website performance.

These may include:

  • Google Analytics
  • Google Ads conversion tracking
  • Functional cookies required for site operation

You can choose to disable cookies through your browser settings, however this may affect website functionality.

5. Embedded Content from Other Websites

Pages on this site may include embedded content (e.g. Google Maps). Embedded content from other websites behaves in the same way as if you visited those websites directly.

These websites may collect data about you, use cookies, and monitor your interaction with the embedded content.

6. Who We Share Your Data With

We may share your information only with:

  • Website hosting and technical service providers
  • Analytics and advertising platforms (e.g. Google)
  • Legal or regulatory authorities if required by law

All service providers are required to protect your data and use it only for authorised purposes.

Advertising measurement (Google). If you contact us or book an appointment after interacting with one of our online advertisements, we may share a securely hashed (one-way encrypted) version of your contact details, such as your phone number or email address, with Google. This is used only to measure which advertising leads to genuine patient enquiries. The information is matched by Google in encrypted form; it cannot be read as your actual contact details and is not used to identify you. We rely on our legitimate interest in understanding the effectiveness of our advertising, and you may object to this processing at any time by contacting us using the details below.

7. How Long We Retain Your Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Enquiry information is retained for administrative and record-keeping purposes.

8. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information
  • Request correction or deletion of your information
  • Object to the processing of your information
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details above.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email: info@drchalitaleroux.co.za
Phone: 011 568 8285